PRIVACY POLICY (Effective Date: 08 February 2024)

Thank you for using Kari Kadai. We are committed to providing you the best online shopping and delivery experience possible. This Privacy Policy explains what information we collect, how that information is used, under what circumstances we share information, and the choices you can make about that information. This Policy applies whether you access the "Plazeo", a product of "Kari Kadai" service through a browser, a mobile application, or any other method.

This policy applies only to the information Kari Kadai collects through its Services, in email, text and other electronic communications sent through or in connection with its Services.

Information we collect

1. Personal Information that may be collected

At various points in the Kari Kadai experience, you may provide us with information about yourself. For example, when you create an account with Kari Kadai, you provide us with personal information like your name and email address. And if you place an order with Kari Kadai, we collect information including your address, phone number, date of birth and the details of your order.

If you log into the Kari Kadai service through a third-party service, both we and that third-party may receive some information about you and your use of the services. For example, if you choose to log into Kari Kadai with your Facebook account, we may receive information about your contacts. We may also offer social sharing tools (such as the Facebook “Like” button) that let you share actions on Kari Kadai with other sites and vice versa. In those cases, the providers of those tools may receive information about you when you use those tools. You should check the privacy policies of these services and your settings there for more information.

If you wish to invite your friends and contacts to use the Kari Kadai Service, we will give you the option of either entering in their contact information manually or importing it from your address books on other services. In both cases, we will store this information for the sole purposes of allowing you to send your friends referral offers, for determining whether your friends use the Kari Kadai service after a referral is sent, and to remind your friends of the referral sent on your behalf.

Our partners may let us collect information about use of their sites/apps or share such information with us. For example, if you use an Kari Kadai button or widget on another site or app, we may receive information about your use of that button or widget and the third-party site/app.

2.Technical information about usage of Kari Kadai

When you use the Kari Kadai, either through a browser or mobile app, we automatically receive some technical information about the hardware and software that is being used.

Cookies, Pixels, and Other Tracking Technologies: We, our partners, our advertisers, and third party advertising networks use various technologies to collect information, including but not limited to cookies, pixels, scripts, and device identifiers. Cookies are small text files that are sent by your computer when you access our services through a browser. We, our partners, our advertisers, and third party advertising networks may use session cookies (which expire when you close your browser), persistent cookies (which expire when you choose to clear them from your browser), pixels, scripts, and other identifiers to collect information from your browser or device that helps us do things such as understand how you use our services and other services; personalize your experience; measure, manage, and display advertising on our service or on other services; understand your usage of our service and other services in order to serve customized ads and remember that you are logged in to Kari Kadai. We employ some third-party services to help us understand the usage of Kari Kadai and the performance of advertising, and these third-parties may also deploy cookies, pixels, or other identifiers on our site or collect information through our mobile applications. For example, we use Google Analytics to understand, in a non-personal way, how users interact with various portions of our site -- you can learn more about information that Google may collect here.

Log information: When you use Kari Kadai, our servers will record information about your usage of the service and information that is sent by your browser or device. Logs information can include things like the IP address of your device, information about the browser, operating system and/or app you are using, unique device identifiers, pages that you navigate to and links that you click, searches that you run on Kari Kadai, and other ways you interact with the service. If you are logged into the Kari Kadai service, this information is stored with your account information.

How we use your information

We may use the information we collect for various purposes, including to:

  • We make all efforts to ensure that we collect only such Personal Information that we believe to be relevant in order to record, support, facilitate access to the Platform
  • Allow our retail partner and their employees/agents where applicable or our third-party providers to choose your items at a retailer site, deliver your items to you, and/or call or text you with any updates or issues
  • Charge you for the purchase and delivery costs through one or more payment processing partners
  • Offer you customized content (including advertising, coupons, and promotions)
  • Understand how users interact with our service (including advertising both on and off the Kari Kadai service) as a whole and to test new features or changes in our features
  • Provide customer service, respond to your communications and requests, and contact you about your use of Kari Kadai (Note: You can opt-out of receiving promotional communications from Kari Kadai by using the settings on the Account Info page)
    • If you enter loyalty card information from a particular retailer, we share that information with the retailer you chose along with your order so that information can be added your loyalty card account.
    • If you share a recipe or blog publicly on Kari Kadai, it is viewable by anyone along with your first name and last initial.
    • If you invite friends to use Kari Kadai through our referral program or to share a shopping cart, we will share some information with the friends you invite like your name and picture. Likewise if you choose to join someone else's cart, they will see some of your information.
  • For external processing or service provision — We sometimes employ third parties outside of Kari Kadai to process information on our behalf or to provide certain services (such as delivery services, advertising services or information to better tailor our services to you). For the purposes of this processing or provision of services, we may share your information with them under appropriate confidentiality provisions.
  • For legal purposes — We may share your information when we believe that the disclosure is reasonably necessary to (a) comply with applicable laws, regulations, legal process, or requests from law enforcement or regulatory authorities, (b) prevent, detect, or otherwise handle fraud, security, or technical issues, and (c) protect the safety, rights, or property of any person, the public, or Kari Kadai.
  • On a non-personal or aggregate basis — We share information with retailers and advertisers on both a non-personally identifying basis (including order and delivery details but not including credit card information) and an aggregate basis.
  • For business purposes — We may share your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company. We may also share your information between and among Kari Kadai, and its current and future parents, affiliates, subsidiaries, and other companies under common control and ownership.

Collection of Sensitive Personal Data or Information

We do not collect, store, or process sensitive personal data or information as part of our services on our Platform. During payment, only our payment processing partner(s) receive credit card information. We never store credit/debit card information.

Sharing Information with Third Party Service Providers in Relation to the Platform

To the extent necessary to provide you with the services on the Platform, we may provide your Personal Information to third-party contractors who work on behalf of or with us to provide you with such services, to help us communicate with you, or to maintain the Platform. Kari Kadai is a platform that presents you with a set of retailer virtual storefronts from which you can select goods for picking, packing, and delivery by individual stores to your location or, if available, for you to pick up in-store. In order to make this work, we need to share information about you and your order with the other parties who help enable the service. This includes, for example, the individual store team who pick and deliver your order, the payment processing partner(s) that we use to validate and charge your credit card, and the retail partner from whom you are purchasing goods. To be clear, only our payment processing partner(s) receive credit card information. We also share information under the following principles:

  • With your consent or at your direction — We will share your information with entities outside of Kari Kadai when we have your consent to do so or it is done at your direction. For example:

Precise Location Information and How to Opt Out

When you use one of our location-enabled services (for example, when you access Services from a mobile device), we may collect and process information about your mobile device's GPS location (including the latitude, longitude or altitude of your mobile device) and the time the location information is recorded to customize the Services with location-based information and features (for example, to inform you about store availability in your area or applicable promotions). Some of these services require your personal data for the feature to work and we may associate location data with your device ID and other information we hold about you. We keep this data for no longer than is reasonably necessary for providing services to you. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose. You can withdraw your consent at any time by disabling the GPS or other location-tracking functions on your device, provided your device allows you to do this. See your device manufacturer's instructions for further details.

Choices about How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. You can set your browser or mobile device to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of our Services may then be inaccessible or not function properly.

Reviewing, Changing or Deleting Information

If you would like to review, change, or delete personal information we have collected from you, or permanently delete your account, please use the "delete" button provided within the app or use the "Contact Us" link at the bottom of every page (also located here) of our website.

Accessing & Correcting Your Personal Information

We aim to keep your personal information accurate and up-to-date. You have the right to review, update, and correct any information we hold about you. If any details are incorrect, incomplete, or unnecessary, you can request their removal.

However, there are limits to this right:

  • We may reject unreasonable or excessive requests.
  • Access might be denied if it affects the rights or safety of others.
  • We may not grant access if it relates to ongoing legal matters or could harm negotiations or investigations.

Your ability to manage your information also depends on our record-keeping policies and the law.

Age Requirement

Our services are intended for users aged 18 and above, unless otherwise permitted by local laws. We do not knowingly collect personal information from individuals under the permissible age, nor do we market to or solicit information from them. If we discover that a user is below the permissible age, we will promptly delete their account and any associated information. If you suspect that we have collected information from or about a user below the permissible age, please contact us at


We may use email, Kari Kadai App notifications, SMS, multimedia message service (MMS), or other forms of communication to share information with you about promotions or features offered by the Platform, our affiliates, subsidiaries, business partners, advertisers, and sponsors. You may receive such communication after registering as a user to provide advertisements about goods and services of interest to you.


All data transmission within the app and website is securely encrypted using modern cryptography via HTTPS.

We are committed to ensuring the security, integrity, and privacy of your Personal Information and protecting it against unauthorized access, alteration, disclosure, or destruction.

We are not liable for any security breaches or actions of third parties who receive your Personal Information. Additionally, our Services may be linked to other sites, and we are not responsible for their privacy policies or practices.

We shall not be held responsible for any loss, damage, or misuse of your Personal Information resulting from a Force Majeure Event, notwithstanding anything contained in this Privacy Policy.

Legal Proceedings

In the event of a legal requirement to respond to subpoenas, court orders, or other legal processes, your Personal Information may be disclosed without notice.

Links to Third-Party Apps and Websites

The Platform and any communications may contain or display third-party advertisements and links to other websites, products, and services. These are operated by third parties and are not controlled or affiliated with us unless specified. We are not responsible for any transmissions received from such third parties. We recommend reviewing the privacy policies of such websites and apps before using them.

Changes to this Policy

We reserve the right to amend this Privacy Policy from time to time to reflect changes in the law, our data collection and use practices, the features of our services, or advances in technology and any revised Policy will be posted on this page. We encourage you to review it regularly.Use of information we collect is subject to the Privacy Policy in effect at the time such information is used. If we make any material changes to this Privacy Policy, we will notify you by revising the date at the top of this Policy. Please review the changes carefully. Your continued use of the Services following the posting of changes to this Privacy Policy will constitute your consent and acceptance of those changes.

Contact Information

Questions or comments about our Privacy Policy? Contact us at: